Signing off on Jira: Adobe Sign can help you sign off.

Written by Rina Nir

Signing off Jira issues

Why sign Jira issues with Adobe Sign?

When it comes to signing off on Jira Cloud issues, you have a lot of options. We’ve written a comprehensive guide on all the different options. From our article on signing with DocuSign to the quickstart on using our own Speedy PDF Sign Offs. We’ll take you through the process of signing off using Adobe Sign, one of the leading eSignature apps on the market.

Step 1: Getting Started with Adobe Sign

Like many apps, Adobe Sign lets you try before you buy. You can experiment with it by starting a seven day free trial on their website.

Step 2: Creating an Account

Using any Adobe product requires creating an Adobe account. To begin your membership, you’ll need to provide your name and email address. Next, a backup email address in case you find yourself locked out.

Step 3: Exporting the Issue

Adobe Sign, much like it’s competitor DocuSign, isn’t naturally compatible with Jira Cloud. So before you can sign Jira issues, you’ll have to export the issue as a word document. Fortunately, this is simple enough.

Jira Cloud issues sign off using Adobe Sign, eSignature

Step 4: Preparing the email

When you log in to Adobe, go to ‘Send’ and begin the sending process. The issue document is sent as an email attachment. You must attach the document and list the email addresses of the signatories. This is also your opportunity to select their roles in signing the document. That could be signer, approver, certified receiver, acceptor, form filler or delegator.

Jira Cloud issues sign off using Adobe Sign, eSignature

Step 5: Security

In order to protect your issue you may add a unique password for security. This password may be unique to each signatory. You may also select how long they have to sign and how often they receive reminders.

Jira Cloud issues sign off using Adobe Sign, eSignature

Step 6: Preparing the signature fields

Once the email’s ready, ensure your document is saved as a PDF. Adobe only signs PDFs, not word documents. Once its converted, place the signature fields on the pdf. Such fields include space for signatures, date fields, email addresses, companies, and titles.

Step 7: Additional fields

At this stage you also have the option of adding additional fields. Such fields could be text fields, drop downs, radio buttons, and tick boxes. You can even add an image field if you require the signer to upload an image, such as a photo of themselves.

Step 8: Receiving and signing

Once you’ve received the signable pdf, you have a number of options regarding how you sign it. You can choose to type your name into the field, write your name with cursor or trackpad. You could also send an SMS to your mobile phone. This lets you hand draw your signature using your phone’s touchscreen. You can even upload an image, such as a photo of your handwritten signature. Once the signature and the relevant data fields have been filled out, you only need to click the ‘Sign’ button and all shall be taken care of.

Jira Cloud issues sign off using Adobe Sign, eSignature

Adobe Sign is a trusted tool for businesses signing off on documents. If you choose Adobe for your eSignature needs, then this guide will help you make that happen. However, if you want to find an app that will let you sign Jira Cloud issues directly from Jira, check out this article on choosing the right eSign App for you.


Blog posts in this series:

  1. Cloud or Server Atlassian: what’s the difference?
  2. Find Your Best Options for a Jira Cloud eSignature
  3. Compliance, Jira Core and the Atlassian Cloud
  4. How to Sign Jira Issues with DocuSign

Have an idea for your Quality Management System?

We’d love to learn more about your project.

Let’s have a chat